HAVE QUESTIONS? Email us at FCTC@cpf.org or call us at (877) 648-2728.
If you have scheduled an Orientation or Practice, be sure to select a Test date after your last Orientation or Practice.
Rescheduling your test: Candidates may reschedule all events up to two business days beforehand without penalty. Changes less than two business days before a scheduled test will be subject to a processing fee: $50 for CPAT, $10 for the Written Test. Failure to reschedule pre-test events within this timeframe will result in forfeiture of fees.
FCTC does not accept reschedule requests on the day of the event.
Unless arrangements have been made, prepaid events that are not scheduled and completed within 12 months of the original payment date will be cancelled and all fees forfeited.
Cancellations: All FCTC fees are non-refundable. Candidates may cancel their test, but will forfeit their testing fees.
No Shows: If you do not show up on your scheduled test day, your fee is forfeited. If you want to schedule another test day, you will have to pay the full fee again.